CAREERS

PROFESSIONAL ROLES

Cyberbacker Careers

Looking for a job online? CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications. We update our job openings daily so make sure to visit our website regularly to stay up to date and apply for the position of your choice!

General Technical Requirements:

  • CPU / Processor Dual core processor 1Ghz or above, Intel Core i3 / i5 / i7 or AMD equivalent is highly required
  • Windows 10 or MAC is acceptable
  • RAM At least 4GB of RAM (8 GB is recommended) with 60GB free hard disk space available Headset and Webcam.
  • Headset with noise-cancelling feature & a high definition webcam
  • 5 Mbps and up wired DSL Internet connection (USB sticks, signal-based & wireless connections are not allowed)
TASKS:
  • Transcription
  • Preparing paperwork
  • Scheduling of consultation with clients
  • Preparing and emailing weekly reports
  • Updating virtual files
  • Build ongoing task list
  • Oversee administrative tasks
  • Admin tasks
Qualifications
  • Sharp attention to detail
  • Strong analytical and problem-solving skills
  • Meticulous and diligent attributes
  • Great team player with the ability to work with minimal supervision
  • Must have audit experience
  • Knowledge on Bookkeeping and Accounting
Responsibilities
  • Create quality measurements to track improvement in efficiency and accuracy
  • Develop quality assurance standards and company processes
  • Adhere to company quality and process standards
  • Ensure Cyberbackers meet expectations and demand
  • Create reports documenting errors and issues for fixing
  • Ensure that all cashflow are tracked and counter-checked before payout
  • Respond to inquiries during and after payout
  • Help the team in addressing disputes
  • Create a process that will possibly minimize or eliminate discrepancies
Qualifications
  • Create/Receive email Endorsements
  • Update trackers
  • Schedule and Conduct Interviews
  • Great CB Character is a must
  • HR Background is a plus
  • Legal Background is a plus
About the Job

Someone who is artistic and can create a graphic to illustrate a point. Can create a very creative and captivating image to illustrate a point or a quote.

Infographics:
  • Will work and collaborate with different departments for announcements and events.
  • Produce and publish image posts using different graphic design tools (Adobe Illustrator, Photoshop, Microsoft Publisher, Canva, or any equivalent).
  • Create at least 10 infographics for each department.
  • Must be keen to details and efficiently use every space for every output.
Requirements:
  • Knowledgeable with the mentioned graphic design software
  • Portfolio of previous, latest, and best work.
  • Reliable, Committed, and flexible with the assigned work schedule.
  • Must have at least I5 processor, 8gb ram, 500gb internal storage.
  • Excellent verbal and written communication skills.
Responsibilities:
  • Creating listing paperwork/agency agreement.

  • Creating listings and putting them in the system.

  • Preparing listing documents (Seller’s Disclosures, Lead Base Paint Disclosures, HOA Documents, etc.)
  • Scheduling home photoshoot.
  • Scheduling open house.
  • Scheduling showings for listings.
  • Getting showing feedback.
  • Coordinating offers received on the listing (processing addendum/counter addendum/multiple offer notice, etc.)
  • Settlement Statement from Title Company.
  • Weekly seller reports.
Job Description:
  • Manage leads and the CRM.

  • Report issues with CRM by calling the hotline.

  • Answer CRM-related questions from agents and provide training if needed.
  • Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process.
  • Immediate response and scrubbing of the leads.(adding labels, activating drip campaigns, sending welcome text or emails, assigning lead to agents)
  • Build follow up process for the agents.
  • Nurturing all leads through steady communication (email and text) until the leads are ready to talk or meet with an agent.
  • Re-assigning leads to an agent once appointment is set.
  • Daily monitoring of agent activity.
  • Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks.
  • Generate report regarding Agent’s productivity and accountability.
  • Build trackers and dashboard through google sheets.
  • Track referrals and prepare referral forms.
  • Create Lead Database for backup in case something happens with the CRM.
  • Database and Pipeline Tool Management.
  • Upload leads to dialer and schedule showings for agents.
  • Cascade updates regarding incoming CRM-training or webinar and team announcement
Responsibilities:
  • Prospect your database
  • Set appointments
  • Prospect for setting recruiting appointments
  • Lead Follow-Up your pipeline
  • Organize, manage, and help the Director of Productivity grow their client database through personal referrals, networking, and marketing
  • Update and manage database and communication campaigns
  • Create and execute marketing campaigns to generate leads (Email, newsletters, social media, etc.):
    • Facebook Ads
    • Other software
  • Follow-up and vetting the internet leads
  • Setting Up Leads in Command with Smartplans and Consumer App
  • Managing Lead Follow-Up
  • Managing accountability
  • Lead Management:
    • Manage and track the results of the leads and referrals
    • Verifying Closed transactions
    • Closed listings
    • Contracts written
TASKS: (Mix of Voice and Non Voice)
  • Set-up social media Business Pages. (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc)
  • Community Management
  • Scheduling post
  • Responding to messages and comments
  • Content planning
  • Create content plans or calendar to drive engagement and promote online brand awareness.
  • Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc)
  • Interpret and create social media reports and analytics
  • Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc)
QUALIFICATIONS:
  • Must be social media savvy
  • Must be up to date with the latest social media trends
  • Has excellent written and verbal English communication skills
  • Can use basic design software
About the Job

We are looking for a talented Video Editor to assemble recorded footage into a finished project that matches the company’s vision and is suitable for broadcasting Ultimately, as a Video Editor, you should be able to bring sight and sound together in order to tell a cohesive story.

Responsibilities
  • Manipulate and edit film pieces in a way that is invisible to the audience
  • Take a brief to grasp company needs and specifications
  • Trim footage segments and put together the sequence of the film if needed
  • Input music, dialogues, graphics and effects
  • Create rough and final cuts
  • Ensure logical sequencing and smooth running
  • Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency.
Requirements
  • Mac user preferred, knowledgeable in iMovie or Finalcut Pro
  • Proven work experience as a Video Editor
  • Solid experience with digital technology and editing software packages
  • Demonstrable video editing ability with a strong portfolio
  • Thorough knowledge of timing, motivation and continuity
  • Familiarity with special effects, 3D and compositing
  • Creative mind and storytelling skills

With experience in Laravel and in developing web apps related to real estate, knowledgeable in Full Stack Development and mobile dev)

Qualifications:
  • Must have an experience in Laravel.
  • Knowledgeable in Full Stack Development.
  • Mobile Development.
  • Knowledge of PHP and WordPress web frameworks.
  • Knowledge of WordPress hooks, actions, and filters
  • Must have a basic understanding of front-end technologies such as JavaScript, HTML5, and CSS3
  • Must have a piece of knowledge about server-side management CPANEL
  • Must be updated and knowledgeable in any current webmaster tools
RESPONSIBILITIES:
  • Generating, researching, and pitching ideas for posts.

  • Writing, editing, publishing, and promoting content.

  • Promoting new posts using advertisements, emails, social media, and other methods to alert and attract new readers.

  • Advocating and educating others about interests, products, or services.

  • Maximizing site traffic by utilizing Search Engine Optimization keywords.

  • Inviting other bloggers, experts, or other notable guests to contribute content to the webpage.

  • Monitoring responses to posts via the website, social media, or other platforms to better understand the audience.

  • Staying current on industry trends for possible opportunities to attract new readers or create stronger, more engaging content.

REQUIREMENTS:
  • Bachelor’s degree in English, Communications, Marketing, or related field.

  • Writing experience or familiarity with certain interests or a specific field.

  • Exceptional writing, research, and communication skills.

  • Creativity and adaptability.

  • Strong understanding of the target audience and industry trends.

  • Proficiency with computers, especially content management software, social media platforms, MS Office, and SEO keywords, basic understanding of HTML

  • Ability to sit and type for extended periods.

TASKS:
  • Command and Database Management
  • Drip Campaigns and Social Media
  • Recruiting Appointment Setting Scripts
  • Market Share Scripts
  • Co-broke Scripts
  • Merger Scripts
  • Lead Follow up
  • Events and Invitation Scripts
  • Productivity Coaching Scripts
  • New Licensee Scripts
  • Prospect recruits on a daily basis from multiple lead sources
  • Send and respond to text messages as well as inbound phone calls
Responsibilities:
  • Designing and administering employee engagement and culture studies to identify key employee opinions and needs throughout the organization.
  • Analyzing study results and, utilizing those results to formulate multi-year strategic recommendations to ensure the quality of the employee experience.
  • Foster it, such as employee recognition programs, wellness programs and other activities aimed at creating a positive workplace environment
  • Develop strategies to improve engagement, and manage programs designed to foster it, such as employee recognition programs, wellness programs and other activities aimed at creating a positive workplace environment

Job Description:

  • Knowledgeable with graphic design software (Adobe Illustrator, Adobe Photoshop, GIMP, or other graphics design equivalent software).
  • Be able to share creative ideas by creating 2D or 3D visuals, storyboards, concept arts, sketches, icons, cartoons, logos, moving objects, banners, lower thirds, and others for presentation.
  • Must be up to date with new design techniques and strategies to efficiently work with designs.
  • Must be flexible with work schedule and be able to submit outputs on time.
  • Has strong attention to detail, committed, and passionate with digital media.

Qualifications:

  • Portfolio of greatest and latest works (Upload files to a google drive folder and send us a visible link).
  • CPU at least Core I5 above or AMD equivalent, 8GB of RAM, and 500GB Hard Drive space.
  • Internet speed of at least 15mbps.
  • A graduate of B.A Multimedia Arts or equivalent is a plus but not required
Voice:

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key performance indicators.

Job Description:

  • Sales
  • Cold calling
  • Setting up appointments
  • Responsible for Client Engagement.
  • Constant communication with new and existing clients.
  • Perform follow ups.
  • Sending necessary documents to clients.
  • Create and update trackers.
  • Gather feedback from clients.
  • Sending End of Day report.

Qualifications:

  • Leadership skill is a must to be able to effectively dominate their team members.
  • Excellent oral and written communication skills.
  • Strong presentation skill.
  • Must have problem-solving skills, enabling them to quickly identify and resolve any issues that may arise in carrying out a growth management plan.
Job Description:
  • Build policies, proceedure manuals, handle on boarding
  • Communicate compensation and answer questions
  • Respond to employees’ queries and resolve issue in a timely and professional manner.
  • Create, implement, and evaluate all human resource department policies, procedures, and structures.
  • Onboard new employees in order to become fully integrated
  • Strategic development skills to develop and evaluate onboarding plans
  • Maintain organizational charts and detailed job descriptions
  • Leadership and instructional aptitudes needed to provide training and oversight on policies and procedures
  • Communicate service fees to hires effectively
Qualifications:
  • With or without ISA experience but a minimum of 1 to 3 years of BPO sales outbound is a MUST
  • Strong Phone Presence
  • Real Estate Knowledge is a plus but is not required
  • Communicates effectively, both written and oral
  • Accountable, Motivated, Outgoing and Driven

Job Description:

  • Create and set up social media business pages.
  • Manage a social media community.
  • Create and plan a content calendar for different social media platforms to drive engagement and promote online brand awareness.
  • Interpret and create social media reports and analytics.
  • Execute and launch social media paid campaigns.

Qualifications:

  • Must be social media savvy
  • Must be up to date with the latest social media trends
  • Has excellent written and verbal English communication
  • Can use basic design software
  • Experience in Social Media Marketing is a plus but not required
JOB DESCRIPTION: (Voice)
  • Oversee all Aspects of buyer and seller transactions from executed purchase agreement to closing.
  • Coordinate title/escrow, mortgage loan and appraisal processes.
  • Coordinate inspections, regularly update and maintain communication with clients, agents, title officer, lender, etc.
  • Submit all necessary documentation to office broker for file compliance.
  • Coordinate moving/possession schedules.
  • Schedule, coordinate and attend closing process.
  • Enter all client information into client database.