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Frequently Asked Questions

Get answers from frequently asked questions by our applicants

Frequently Asked Questions

Get answers from frequently asked questions by our applicants

BASIC REQUIREMENTS

Yes, entry level positions are available for those with no work experience and fresh graduates!

  • Yes, you may use your laptop as long as it meets the following specifications:
  • Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
  • Windows 10 or MAC OS is acceptable
  • RAM: At least 8GB of RAM with 60GB free hard disk space available
  • Headphones with Noise Cancelling feature
  • High Definition Webcam

We require a noise cancelling headset with an extended microphone. (i.e. Audio 628 Stereo USB Headset, Logitech USB Headset H390 etc.)

A wired connection for stability and optimal speed is required. Ideally, DSL or Fiber Connection with at least 10 MBPS speed, and your workstation must be connected through LAN/Ethernet cable.

None, as long as you are of legal age, you’re welcome to apply.

Applicants are required to have their own equipment that matches our minimum requirements.

If you are located in Davao, we have Prime Transition Hub where you can work up to 3 months while saving up for your own equipment

You may temporarily use a regular headset during your interview but be mindful of the fact you will eventually need a noise cancelling headset once you’ve been hired.

You may temporarily use your laptop’s built-in webcam for your initial interview.

60 wpm is preferred, but you may still apply even if you have a typing speed below our minimum requirement.

Unfortunately, we cannot use smartphones or tablets as back up equipment as our tools and systems need to be accessed using a computer.

Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.

APPLICATION PROCESS

Yes you may still apply and undergo our application process.

Please provide us your full name, email address and the name of your career consultant/interviewer so we can follow-up your application. You can use our follow up form

Our interviews and assessments are 24/7. However, off-peak hours are between 1am to 10am Manila time.

Yes, you may use your mobile phone only for the initial interview. Given that during the final interview, you are to ensure to have your laptop/PC, webcam, and noise-canceling headset ready.

To get started, visit www.cyberbackercareers.com and click “Apply Now.” Read the non-disclosure agreement carefully before continuing, and click the checkbox to proceed. Review your applicant profile and update necessary information. Answer the values assessment and then take the initial interview.

GENERAL INFORMATION

Schedules may vary depending on your client’s timezone and business hour needs. Please expect a graveyard schedule since we follow Mountain Standard Time (MST).
Our main office is located in Ogden, Utah. But Cyberbacker offers permanent work-from-home opportunities.
  • Permanent Work-From-Home Setup
  • Job Security and Stability
  • Competitive Service Fee
  • Profit Share + More ways to earn on top of your service fee
  • Career Growth
  • Opportunity to an all-expense-paid trip to the USA
  • In-House Assistance (Healthcare Benefit)
  • Cyberbacker Cyber Capital (Loan)
  • Paid Time-off
  • Paid Training
  • Free Classes to Upskill

Cyberbackers are independent contractors, not employees. You may apply for it as self-employed.

Service fees are released every 1st and 15th of the month following the Mountain Standard Time (U.S. timezone).

No, we don’t. Cyberbacker is 100% permanent work-from-home.

No. We provide free training to hired applicants.

You may still try and apply. However, suppose you wish to push through with your application, you must resign from your current employer. You will need to provide proof (e.g., a resignation letter or COE) that you no longer have any connections with your company.

We have a fixed working schedule which will be finalized once hired and would depend on the client.

APPLICATION TIPS

You can follow FORD, which stands for Family, Occupation, Recreation, and Dreams.

Please attach your resume in the application form. Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.

When you apply, you’ll need to use a computer or laptop. If the problem persists, try these steps:

1. Reload the web page.
2. Clear your browser’s cache.
3. Delete your browser’s cookies.
4. Relaunch your browser.
5. Come back later.

Here are our TIPS FOR APPLICANTS on HOW TO GET INTO CYBERBACKER from our very own CEO, Craig Goodliffe:

https://tinyurl.com/tipsforapplicantsplaylist

TRANSITION HUB

The Transition hub is an on-site workplace, provided on a first-come-first-served basis to newly hired cyberbackers without equipment for 90 days until they can purchase their own.

It is a transition hub where hired applicants without equipment can work on-site for 90 days until they can provide their own equipment. Please stay tuned for more information. Thank you!

The Transition Hub is located at Transition hub unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City.

People who applied and passed the application process but have no tech requirements.

Hi! Hired applicants can work in the transition hub strictly for 90 days only.

There are NO tech requirements, but hired applicants will need to save to buy/build their own tech needs (laptop, desktop, internet, camera, headset).

Yes. We will hold the recruitment and application process, and training at the transition hub.

The application and recruitment process will be done at the Transition hub.

The transition hub currently has 24 seats available.

Depending on the client’s schedule you’ll be paired with, but it is mostly graveyard.

Transition Hub’s updated working schedule starting on April 11-14 and 18-21, 2023 is from 5 PM to 1 AM manila time.
Disclaimer: The Transition Hub is still on soft launch and operating hours are still being finalized. Set an appointment through the Transition Hub website two (2) days before your visit and wait for a confirmation. Keep checking our official social media accounts for the latest schedule.

Hello! We have a part-time opening for Cyberbacker, Inbound/Outbound Sales Agent, Transaction Backer, Social Media Backer, and Graphic Backer positions. Please check our website for more info about these jobs www.cyberbackercareers.com. You will need to download your resume online once you are in the Transition Hub.

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